The mission of JSC MFO Crystal is to support micro and small entrepreneurs and farmers in realizing their business potential, reaching financial stability and elevating their living standards. Crystal is seeking for long- term partnerships by offering transparent, innovative and fast financial solutions, tailored to the needs of customers, providing them with knowledge critical to their economic success.
- Responsibility – responsible lending focused on avoiding over – indebtedness; overall social responsibility towards clients, staff, business partners, local community and the environment
- Transparency – clients can compare costs, terms and conditions of the loan and understand consequences of a default. Crystal’s relationship with clients, staff, funders and a wider society is based on transparency, frankness and fairness.
- Partnership – a long –term and equitable relationship with clients and funders. The cornerstone of Crystal’s approach is care towards partners and consideration of their interests.
- Access -our product design, lending standards, distribution channels and customer interfaces are all about access. We are always accessible to our clients, business partners and each other.
- Innovation - innovation and constant improvement is the way Crystal and its people work. We love technology and encourage creativity. Innovation is life!